International Bar Association's Annual Conference
IBA
Sep
22
2016
Date: September 22, 2016
Time: 10:30AM - 1:30PM
Location: Washington, DC
Topics
- Client-facing KM: using knowledge management to strengthen your relationships with clients
Description:
Within that framework, we propose the following presentations:
- impact of knowledge management (KM) in key client account programs;
- building and using KM collaboration platforms with clients;
- making the most of training, reverse training and two-way secondments to know and better serve your client;
- the changing relationship between KM and business development, new governance and stakeholders; and
- KM and client relationship consequences of law firm expansion and merger.
Speakers
