Fiduciary News quoted Of Counsel Michelle Capezza in an article about the rise of AI advice tools in retirement plan platforms. While these tools may offer efficient, data-driven, and personalized advice, they also present risks such as data breaches, opaque algorithms, and biased results.

“Plan sponsors and fiduciaries should inquire whether their vendors are using any AI tools behind the scenes to ascertain where there may be pitfalls or unintended bias in decision-making in order to address any such concerns as soon as possible. These services must be monitored on an ongoing basis,” Michelle says.

Source

Fiduciary News