Practice Manager

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Posted On: 06.12.2017
Department: Other
Office: Boston, MA

Description
The Division Practice Manager (“Manager”) works closely with the Section Managers and the Division Head to coordinate efficient and optimal administration of the Sections. The Manager will support the Section Managers and the Division Head in the development and implementation of the Sections business strategy and will serve as the point person for coordinating with other departments, such as Human Resources, Professional Development, Finance, Legal Recruiting, Marketing and Business Development, Client Intake, Public Relations and Library and Research Services.

Responsibilities

Professional Development

Work with Section Managers to monitor attorney performance.

Work with Section Members to identify Section and practice group meeting agenda items and training topics.

Work closely with the Attorney Development team to identify developmental gaps and implement the various mentoring programs.

Coordinate with the Attorney Development team and Section Managers for attorney evaluation process.

Coordinate with Human Resources or the Attorney Development team to facilitate orienting and integrating new attorneys and legal professionals joining the Section.

Coordinate with the Attorney Development team and other departments as needed to oversee attorney departures and file transfers.

Coordinate with the Attorney Development team to manage attorneys on and off-ramping for leaves of absence, including managing staffing needs.

Identify and facilitate external professional development opportunities (i.e., conferences, Bar offerings, etc.) for the Section.

Work Allocation/Staffing

Assist Section Management to assign appropriate work to attorneys and other legal professionals. 

Prepare and review staffing/workload reports for Section Management and communicate with assigning attorneys to assess staffing needs.

Identify and implement a process for understanding associate workload in real time (e.g. on a weekly basis).

Work with attorneys to optimize attorney utilization and support attorney development.

Identify and assess hiring needs; make hiring recommendations to section management.

Section Administration

Facilitate time entry as well as billing and collection by monitoring financial reports, following up with members and staff and reporting to Section management.

Oversee Section budgets, and assist in monitoring whether the Section operates within budget parameters.

Work with Section Managers and Business Development Managers on business planning processes, marketing initiatives, and presentations for Member Retreats and Section meetings.

Prepare reports for Section and Firm Management to facilitate analyses of practice development initiatives, business goals, and Section capabilities.

Support knowledge management initiatives.

Coordinate with Human Resources, Professional Development, Finance, Library and Research Services, Legal Recruiting, Marketing and Business Development, and Public Relations Departments to optimize organization, best practices, and resource utilization.

Plan and coordinate various Section events to promote group cohesiveness and recognize accomplishments.

Ensure that attorneys and timekeepers have resources necessary to support their practice by working with Managers of Administration and other administrative departments as appropriate.

Work with Finance Department in performance of special projects as needed. 

Assist Section Managers with general administrative activities and serve as a resource for coordination with other Sections and administrative personnel.

Other Section specific responsibilities as requested.

Travel regularly to other offices.

Qualifications

J.D. degree preferred, with 5-7 years of experience in a large law firm—a portion of which should be working in human resources management and/or professional development.

Possess excellent verbal and written communication skills with an ability to influence others.

Ability to function in a fast-paced, service-oriented environment and prioritize multiple projects on a daily basis and adjust to shifting priorities.

Strong sense of urgency and a high-energy level.

Strong planning, project management and organizational skills.

Facility with analyzing, working with and presenting data.

Understanding of law firm accounting and finance.

Ability to collaborate and gain the respect, trust and confidence of the Firm’s attorneys and professional staff.

Possess a “hands-on” approach.

Creative and proactive approach to problem solving.

Demonstrated ability to grasp and implement new concepts quickly.

Strong analytical abilities, resourcefulness, and attention to detail.

Ability to work independently and as part of a team with a proactive and positive style that fosters collaborative working relationships.

Outstanding sense of customer service, with demonstrated ability to instill this in others.

Deep personal commitment to integrity, excellent judgment and the highest standards of ethics.

Must display the highest level of diplomacy, tact and discretion, with comfort in handling and maintaining confidential information.

Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint.  Ability to quickly get up to speed and master new applications and software is critical.