Benefits Coordinator


Posted On: 09.13.2017
Department: HR
Office: Boston, MA

This position will have responsibility for the general benefit administration and payroll processing functions of the Benefits department. This position will report to the Benefits Manager and work closely with the Benefits and Payroll/HRIS team.


Regularly maintain the Benefits Extranet and the HR Intranet site with up-to-date information.

Assist with new hire integration. First day onboarding support. Maintain incoming Benefit Form checklist and follow up with new hires for outstanding items. 

Provide education for employees regarding employee’s benefit plan enrollment. Conduct Boston office new hire orientations and support other locations by providing education and support as needed. Ensure efficient benefit integration. Advise employees on eligibility, coverage, and other benefit matters.

COBRA administration which includes: payment collection, reporting, initial notices, communications. Accurately prepare benefits exit/Cobra package for all locations.  Ensure COBRA and other information is up to date and administered in accordance with federal laws.

Establish, organize, update, and maintain employee information in the Payroll system, which includes verification and accuracy of benefits data.

Assist with biweekly and monthly payroll processing.  Back up for HSA funding process.

Update information into third party administrator sites such as FSA, commuter benefits, and retirement plan. 

Participate in the administration of the annual open enrollment and other department initiatives.

Coordinate and host annual fall flu clinics for Boston office. Coordinate flu clinics with our other locations.

Process invoices through our expense management system.  Follow up with finance regarding vendor payments as needed.

Work with Director on MPower program administration.

Review and reconcile employee deductions against monthly invoices and work with team on benefit data audits as needed.

Personnel File Administration:  Create new hire and temporary personnel files. Timely and accurate filing of employee records and forms such as benefit and payroll forms, and annual evaluations.   File and purge medical leave of absence file folders.  Serve as back up for offsite storage file retrieval. Process employee requests for documents and copies of benefit forms from personnel file.

Regularly audit benefit vendor materials and liaison with vendors to obtain these materials as needed.   Annual review of federal and state tax forms for HR Intranet site. Maintain benefit records, documents, forms and assure compliance and adherence to all applicable group plan guidelines, state and federal regulations.

Create and maintain new hire employee benefit packages, leave of absence packages, core values packages, etc.

Coordinate benefit meeting logistics including registration site, room reservations and set-up, technology, materials and food orders.

Work with vendor to order and distribute employment posters and workers comp notices for all locations.

Answer employment verifications and serve as back-up to reset employee passwords in time entry system. 

Distribute annual communications, required mailings, tax block letters and other department initiatives.

Provide general support, as needed, to the Benefit and HRIS/Payroll team.

Assume additional responsibilities as assigned.


Bachelor’s degree in Human Resources, Business, Accounting or related discipline preferred.   Payroll and COBRA administration experience preferred. Ceridian Dayforce highly preferred.

3+ years of increasing benefits and/or payroll administration experience required.

Possess excellent written and verbal communication skills.

Strong organizational and administrative skills.

Excellent attention to detail and ability to execute through to completion.

Creative problem solving skills, reasoning ability and logical thought process.

Ability to work under pressure, prioritize competing demands and meet various deadlines.

Demonstrated ability to professionally interact and collaborate with colleagues at all levels.

Ability to work independently and as part of a team.

Outstanding sense of customer service.

Enthusiastic, proactive and positive attitude.

Ability to handle confidential matters with discretion.

Must be self-motivated to produce quality work.

High level of integrity and honesty.

Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint. Ability to quickly get up to speed and master new applications and software is critical.

Flexibility to work overtime when necessary.