We are pleased to present our latest edition of Telephone and Texting Compliance News, providing insights and news related to the Telephone Consumer Protection Act (TCPA). In this issue’s Regulatory Update, we cover a Notice of Proposed Rulemaking adopted by the Federal Communications Commission (Commission) at its June Open Meeting. The proposed rules are designed to strengthen consumers’ ability to revoke consent to receive robocalls and robotexts by clarifying and codifying several previous Commission rulings related to consent under the TCPA. If adopted, the proposed rules would allow consumers to revoke consent in any reasonable manner, require callers to honor revocation or do-not-call requests within 24 hours, and mandate that wireless carriers honor customers’ requests to cease robocalls or texts. After a consumer opts out of messages, callers would be able to send a one-time revocation confirmation message.
In our Litigation Update, we discuss the Third Circuit’s decision in Credit One Bank, N.A. v. Lieberman, which upheld an arbitration award of more than $286,000 for a fraud counterclaim in a TCPA case. Although the Third Circuit did not affirm the district court’s additional award of more than $73,000 to Credit One for additional costs, the appellate opinion sent a big message — exposure in TCPA cases is not necessarily a one-way street in favor of parties who bring TCPA claims. When the defendant in the Credit One case opened a credit card account in his wife’s name, he listed her as the cardholder and his phone number as the cardholder’s contact number. The arbitrator agreed with Credit One’s theory that the defendant intentionally went into default to induce telephone calls in the hope of generating a TCPA claim based on calls made by an automatic telephone dialing system.
If you have suggestions for topics you’d like us to feature in this newsletter, or any questions about the content in this issue, please feel free to reach out to an attorney on Mintz’s TCPA and Consumer Calling Practice team.
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